📦 Shipping & Delivery Policy

Order Processing

• 1–2 business days for domestic ship (excluding weekends and holidays) after receiving your order confirmation email.
  
• 10-15 business days for international shipping (excluding weekends and holidays) after receiving your order confirmation email.
  

Shipping Rates & Estimates

• : We offer standard and expedited shipping options. Rates are calculated at checkout based on weight and destination.
  
• : Orders over 199 AED qualify for free standard shipping.
  
• : We currently ship to select countries. Additional duties and taxes may apply and are the customer’s responsibility.
  

Note: Delivery delays can occasionally occur due to unforeseen circumstances or carrier issues.

🔁 Return & Exchange Policy

Eligibility for Returns

• Within 7 days of the delivery date.
  
• unused, unworn, unwashed, and in their original packaging with all tags attached.
  

Non-Returnable Items

• Used, worn, washed, no tags are not eligible for return or exchange.
  

How to Initiate a Return

1. 
   mhrgtoman@gmail.com with your order number and reason for return.
   
2. Order number
   
3. Reason for return
   

Note: Return shipping costs may be deducted from your refund unless the return is due to our error or a defective product.

Refunds

• 5–10 business days.
  

Exchanges

• 7 days of receiving your order.
  

📬 Contact Us

If you have any questions about shipping, returns, or anything else, don’t hesitate to reach out:

📧 mhrgtoman@gmail.com

📞 +971-55-314-9737

💬 Live Chat: Available 24/7